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The Furniture Ombudsman

As part of our commitment to maintaining high standards of service, Dreams is a Full member of the Furniture Ombudsman.  If you are not entirely satisfied with your purchase and we haven't managed to resolve the problem, you can contact the ombudsman to look into it for you.  As a Full member, Dreams is signed up to The Furniture Ombudsman's Code of Practice and as such we are bound to follow the Ombudsman's decision.  This means that you can buy in complete confidence when purchasing from Dreams.

You can contact The Furniture Ombudsman by visiting www.thefurnitureombudsman.org or by telephone on 0333 241 3209.