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Refunds

We will refund you as soon as you let us know that you want a refund or from the date that we receive your item back. Online orders will be refunded within 14 days of notification prior to delivery or 14 working days from the date we recieve your item.

You will be refunded on the card that you used to pay for your item or refunded by cheque if you paid in cash or by cheque.

If you bought the item as part of a linked saving offer (e.g. buy a bed for £999 and get £200 worth of free bedding), you must return both items to get a full refund. If you only return the bed in the given example, you will be refunded only £799 to cover the price of the bedding as you no longer qualify for the offer.

If you participated in a 'multi buy' offer (e.g. 3 for the price of 2) and return part of this order then any saving that you would have made will be deducted from your total refund.