For answers to frequently asked questions, please visit www.dreams.co.uk/covid-19
We are currently experiencing exceptionally high levels of contact. We apologise for any extended wait in dealing with your query. Our current wait times are listed below;
Phone - up to a 10 minute wait
Web Chat - up to a 15 minute wait
Email - up to 7 working days
To make a claim on your Bedcover or TYG service plan, please click here
Customer Services:
Monday to Saturday 9am to 5pm
Northern Ireland Customers:
Please call 028 9050 8300 or email Customer.care@dreamsbelfast.com
Telesales:
Monday to Friday 9am to 8pm.
Saturday to Sunday 9am to 6pm.
Please call us on 0800 652 5090
or chat with us
