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Contact details

 For answers to frequently asked questions, please visit www.dreams.co.uk/covid-19


We are currently experiencing exceptionally high levels of contact.  We apologise for any extended wait in dealing with your query.  Our current wait times are listed below;

Phone - up to a 10 minute wait

Web Chat - up to a 15 minute wait

Email - up to 7 working days

To make a claim on your Bedcover or TYG service plan, please click here


Customer Services:

Monday to Saturday 9am to 5pm 

Chat with us  

Send us an email

Call us on  0800 652 6750



Northern Ireland Customers:

Please call 028 9050 8300 or email Customer.care@dreamsbelfast.com



Monday to Friday 9am to 8pm.

Saturday to Sunday 9am to 6pm.

Please call us on 0800 652 5090

or  chat with us