Customer service call wait times are approx. 20 mins, web chat 45 mins and email 72 hours.

We're here to help you sleep better.

What do I do if my goods don't fit into my home?

Online and telesales customers do have the opportunity to exchange or return goods when they do not fit as long as they are still in their original packaging and we are informed within 14 working days.

Please note that in-store customers have a different set of terms which are given at the point of sale or by clicking here.