Our customer services team are working hard to answer your calls. Wait times are approximately 15 minutes and 10 minutes for web chat - a little longer than we would like, but we thank you for your patience. Alternatively you can email our team.
 Please view our COVID-19 update here

We're here to help you sleep better.

I am having a problem with my item, how do I claim on my guarantee?

Should you need to claim against your guarantee, you will need to contact our Customer Service Team to give details of the problem you are experiencing. We would be happy to arrange for someone to visit your home and inspect/repair your goods.